Privacy Policy
Effective Date: April 28, 2025
Robeck Dental (“we,” “our,” “us”) is committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or interact with us digitally, including through SMS messaging.
By using our website or providing your information to us, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information:
- Name
- Email address
- Phone number
- Mailing address
- Insurance information (if applicable)
- Health information related to scheduling or consultations (protected in accordance with HIPAA requirements)
- Non-Personal Information:
- Browser type
- Device type
- IP address
- Pages visited on our site
- Date and time of access
- Communications Data:
- SMS responses, opt-in or opt-out requests
- Appointment confirmations or requests
- Customer service communications
2. How We Use Your Information
We may use your information for the following purposes:
- To provide dental services and schedule appointments
- To respond to inquiries or customer service requests
- To send you appointment reminders, follow-ups, or treatment plan communications
- To send you marketing communications (if you opt in)
- To improve our website, services, and patient experience
- To comply with legal obligations or respond to legal process
3. SMS Messaging Policy
By providing your mobile number, you consent to receive SMS communications from Robeck Dental regarding:
- Appointment reminders and confirmations
- Treatment follow-up notifications
- Health-related updates
- Marketing promotions (only with your explicit consent)
Key SMS Terms:
- Message Frequency: Varies based on your interactions (typically limited to appointment-related messages unless opted into marketing).
- Message and Data Rates: Standard carrier rates may apply.
- Opt-Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive.
- Help: Text HELP for assistance or contact us directly at (509) 740-4820
We will never sell, rent, or share your mobile number with third parties for their marketing purposes.
4. Sharing of Information
We do not sell, rent, or lease your personal information to third parties.
 We may share information with trusted partners who assist us in operating our practice, maintaining our website, or servicing you, provided those parties agree to keep this information confidential.
We may disclose personal information:
- When required by law
- To comply with legal process
- To protect the safety and rights of patients and staff
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, but we maintain best practices for data protection.
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, monitor website performance, and collect analytical data.
You can choose to set your browser to refuse cookies or alert you when cookies are being sent. If you do so, note that some parts of our site may not function properly.
7. Your Privacy Rights
You have the right to:
- Access, correct, or update your personal information
- Withdraw consent for marketing communications
- Opt out of SMS messaging
- Request deletion of your personal data (subject to legal and operational requirements)
To exercise these rights, please contact us at:
📞 (509) 740-4820
 📧 [email protected]
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or your information, please contact:
Robeck Dental
739 Haussler Road Omak, WA 98841